Your questions

The most asked questions

+ - Which payments metod I can use

While we currently only accept cash on delivery, we're working on adding more payment options like credit cards and digital wallets in the near future. Stay tuned!

+ - Our return and Refund policy

You can return items, but here's what you need to know:

  1. Keep the product in its original packaging.
  2. Check your order details.
  3. The product must be in its original, undamaged condition—no excessive wear or damage.

For refund call us: 03004100771 via mail us: contact@eyekart.pk

+ - How do I find measurments for frame

Check the "Additional Info" tab on each product page for detailed measurements like lens width, bridge width, and temple length. Easy to find, guaranteed to fit!

+ - How do I change my order

If you are not satisfied with our product or have any reason to request a replacement, you can do so by contacting us via email or by calling us at 03004100771.

+ - How can I get free shipping

"Special offer" Get free shipping on Eyekart orders of 5,000RS or more! No codes, just shop & smile.

+ - Delivery and returning policy

Delivery Policy:

  • We charge a flat delivery fee of 250RS for deliveries anywhere in Pakistan.

Return Policy:

  • You can return any product, but here are a few things to remember:
  1. Keep the product in its original packaging.
  2. Double-check your order details.
  3. The product should be in its original, undamaged condition—no excessive use or damage.
+ - Vouchers and gift cards policy

Gift card cannot be returned or exchange & They are for specific time period and limit. 

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